About Us
Your Personal Concierge for an Unforgettable Colombia.
Who we are
Go Beyond the Typical Tour.
Traveling opens doors to creating memories, but a personal concierge holds the keys. At Luxstay, we don’t just plan trips; we curate authentic Colombian experiences. We are your dedicated partners, your local experts, and your on-demand support, ensuring a journey that is as seamless as it is extraordinary.
Our History
From Cartagena Roots to a Nationwide Experience
Our story is one of passion for authentic, high-touch hospitality. We saw a need for a travel service that went beyond booking—one that personally accompanied the discerning traveler. We started in Cartagena and have proudly grown, bringing our unique concierge model to the most vibrant corners of Colombia.
2022
The Beginning in Cartagena
Luxstay Concierge is born. We launched in Cartagena with a clear mission: to provide 24/7, high-touch concierge support and exclusive access for discerning international travelers.
2023
Mastering the Craft
We perfected our model by building elite partnerships with Cartagena’s top villas, yachts, and chefs, solidifying our reputation as the city’s most trusted partner for luxury travel.
2024
Expansion to Medellín
Following high demand, we officially expanded operations to Medellín. We built a new local team to export the Luxstay standard of service to ‘The City of Eternal Spring.
2025
Connecting Colombia
Today, we seamlessly manage multi-city itineraries across Colombia. Our clients now experience the nation’s diversity, all under the care of one dedicated concierge team.
The Luxstay Concierge Difference
Personalized Curation
Your trip is built from scratch, just for you. No templates, no packages. Just your interests, your pace, your definition of perfect.
Exclusive Access
Leverage our local connections. We secure reservations at sold-out restaurants, access to private villas, and VIP experiences others can't.
24/7 On-Call Support
From the moment you land, your personal concierge is just a text or call away for anything you need, any time of day.
Seamless Execution
We manage all your logistics—from private, bilingual transport to complex itineraries—ensuring a flawless, stress-free experience.
True Local Expertise
We live here. We know the culture, the people, and the hidden gems. We guide you to the authentic soul of Colombia, far from the tourist traps.
Total Peace of Mind
Travel with the absolute confidence that a local expert is personally handling every detail of your safety, comfort, and enjoyment.
Your Extraordinary Colombian Journey Begins Here.
Send us a message and a personal concierge will be in touch shortly to design your perfect Colombian experience.